Churnkey

Our documentation includes detailed guides on installing Churnkey.

<a href="https://docs.churnkey.co/installing-churnkey#293a76fbb8b44dc6ba2eb37e1b5a2440" target="_blank" rel="nofollow noopener noreferrer">3 Steps to Get Started</a>

- <a href="https://docs.churnkey.co/installing-churnkey#ed568d0c51bf4792891feab0a2f9689b" target="_blank" rel="nofollow noopener noreferrer">1. Insert the Churnkey JS Snippet</a>
- <a href="https://docs.churnkey.co/installing-churnkey#58daef6b9d30481db1aaee4cad0014c5" target="_blank" rel="nofollow noopener noreferrer">2. Server Side Authentication (HMAC)</a>
- <a href="https://docs.churnkey.co/installing-churnkey#80096b08090f4056995ad133ecf29399" target="_blank" rel="nofollow noopener noreferrer">3. Linking your cancel button to your cancel flow</a>

<a href="https://docs.churnkey.co/installing-churnkey#a41aadec4b40460982e4d55af55f7fe5" target="_blank" rel="nofollow noopener noreferrer">Configuration Options</a>

- <a href="https://docs.churnkey.co/installing-churnkey#28288f252cd94ecc8a54c5bcc0d2ae47" target="_blank" rel="nofollow noopener noreferrer">Enable/Disable Session Recording</a>
- <a href="https://docs.churnkey.co/installing-churnkey#1c1f1c3bdfef4469b797d9265b639db0" target="_blank" rel="nofollow noopener noreferrer">Live Mode vs Test Mode</a>
- <a href="https://docs.churnkey.co/installing-churnkey#9a3cc42e23c84fe2862111dccd1bee6e" target="_blank" rel="nofollow noopener noreferrer">Customer ID vs Subscription ID</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#0eca72e4cd794392866b246f36cb718d" target="_blank" rel="nofollow noopener noreferrer">Billing Actions using just Customer ID</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#643823e27d9945afba89da5dc71e00ea" target="_blank" rel="nofollow noopener noreferrer">Billing Actions using Customer ID + Subscription ID</a>
- <a href="https://docs.churnkey.co/installing-churnkey#6f9730f596c048c5a964b9c1b19430bb" target="_blank" rel="nofollow noopener noreferrer">Customer Attributes</a>
- <a href="https://docs.churnkey.co/installing-churnkey#efc85982b3364c28b1ebaa7c9d21d7c1" target="_blank" rel="nofollow noopener noreferrer">Customer Segmentation by Metadata</a>
- <a href="https://docs.churnkey.co/installing-churnkey#41aee84978ed432ba4801b82ef7025a7" target="_blank" rel="nofollow noopener noreferrer">Custom Callbacks</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#4c298280b34c4f64b08b8f0c746cdbac" target="_blank" rel="nofollow noopener noreferrer">Handler Callbacks</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#7327781369a149d3a8fa022ec6b4a785" target="_blank" rel="nofollow noopener noreferrer">Listener Callbacks</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#580462870b844810bbcfe1f8a39fea74" target="_blank" rel="nofollow noopener noreferrer">Example callbacks for custom pause and cancellation handling</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#b7bb07d7fb4e4a2782e21481ba10d34a" target="_blank" rel="nofollow noopener noreferrer">Example support request callback (connect with Intercom, Crisp, etc.)</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#6ed8be67689046e2bf56898ce70238a6" target="_blank" rel="nofollow noopener noreferrer">All available callbacks</a>
- <a href="https://docs.churnkey.co/installing-churnkey#2c532e2ebaa942c6be267f9dfdfd1adf" target="_blank" rel="nofollow noopener noreferrer">Utility Functions</a>
- <a href="https://docs.churnkey.co/installing-churnkey#cbd4bc78f65d448daa133c0dd09c66a3" target="_blank" rel="nofollow noopener noreferrer">Custom Styling</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#8d39876aa02e45489acc375c3618020c" target="_blank" rel="nofollow noopener noreferrer">Example CSS Override</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#34f724c319354088851584357c587dfe" target="_blank" rel="nofollow noopener noreferrer">CSS Classes Available</a>
- <a href="https://docs.churnkey.co/installing-churnkey#0b10e8b130b8488da2f7ef5cdd7c8b19" target="_blank" rel="nofollow noopener noreferrer">Internationalization (i18n)</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#d802272faaaf434a8c785c42c109df7f" target="_blank" rel="nofollow noopener noreferrer">I. Pre-Built Translations</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#55d5f3f435fd47b59555a70e3ec0b8a7" target="_blank" rel="nofollow noopener noreferrer">II. Creating Customer Segments for Different Languages</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#9f191e2697dd45cc99bd44ae87b4ab95" target="_blank" rel="nofollow noopener noreferrer">III. Overriding Built-in Buttons and Offer Text</a>

- <a href="https://docs.churnkey.co/installing-churnkey#293a76fbb8b44dc6ba2eb37e1b5a2440" target="_blank" rel="nofollow noopener noreferrer">3 Steps to Get Started</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#ed568d0c51bf4792891feab0a2f9689b" target="_blank" rel="nofollow noopener noreferrer">1. Insert the Churnkey JS Snippet</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#58daef6b9d30481db1aaee4cad0014c5" target="_blank" rel="nofollow noopener noreferrer">2. Server Side Authentication (HMAC)</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#80096b08090f4056995ad133ecf29399" target="_blank" rel="nofollow noopener noreferrer">3. Linking your cancel button to your cancel flow</a>
- <a href="https://docs.churnkey.co/installing-churnkey#a41aadec4b40460982e4d55af55f7fe5" target="_blank" rel="nofollow noopener noreferrer">Configuration Options</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#28288f252cd94ecc8a54c5bcc0d2ae47" target="_blank" rel="nofollow noopener noreferrer">Enable/Disable Session Recording</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#1c1f1c3bdfef4469b797d9265b639db0" target="_blank" rel="nofollow noopener noreferrer">Live Mode vs Test Mode</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#9a3cc42e23c84fe2862111dccd1bee6e" target="_blank" rel="nofollow noopener noreferrer">Customer ID vs Subscription ID</a>
    - <a href="https://docs.churnkey.co/installing-churnkey#0eca72e4cd794392866b246f36cb718d" target="_blank" rel="nofollow noopener noreferrer">Billing Actions using just Customer ID</a>
    - <a href="https://docs.churnkey.co/installing-churnkey#643823e27d9945afba89da5dc71e00ea" target="_blank" rel="nofollow noopener noreferrer">Billing Actions using Customer ID + Subscription ID</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#6f9730f596c048c5a964b9c1b19430bb" target="_blank" rel="nofollow noopener noreferrer">Customer Attributes</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#efc85982b3364c28b1ebaa7c9d21d7c1" target="_blank" rel="nofollow noopener noreferrer">Customer Segmentation by Metadata</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#41aee84978ed432ba4801b82ef7025a7" target="_blank" rel="nofollow noopener noreferrer">Custom Callbacks</a>
    - <a href="https://docs.churnkey.co/installing-churnkey#4c298280b34c4f64b08b8f0c746cdbac" target="_blank" rel="nofollow noopener noreferrer">Handler Callbacks</a>
    - <a href="https://docs.churnkey.co/installing-churnkey#7327781369a149d3a8fa022ec6b4a785" target="_blank" rel="nofollow noopener noreferrer">Listener Callbacks</a>
    - <a href="https://docs.churnkey.co/installing-churnkey#580462870b844810bbcfe1f8a39fea74" target="_blank" rel="nofollow noopener noreferrer">Example callbacks for custom pause and cancellation handling</a>
    - <a href="https://docs.churnkey.co/installing-churnkey#b7bb07d7fb4e4a2782e21481ba10d34a" target="_blank" rel="nofollow noopener noreferrer">Example support request callback (connect with Intercom, Crisp, etc.)</a>
    - <a href="https://docs.churnkey.co/installing-churnkey#6ed8be67689046e2bf56898ce70238a6" target="_blank" rel="nofollow noopener noreferrer">All available callbacks</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#2c532e2ebaa942c6be267f9dfdfd1adf" target="_blank" rel="nofollow noopener noreferrer">Utility Functions</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#cbd4bc78f65d448daa133c0dd09c66a3" target="_blank" rel="nofollow noopener noreferrer">Custom Styling</a>
    - <a href="https://docs.churnkey.co/installing-churnkey#8d39876aa02e45489acc375c3618020c" target="_blank" rel="nofollow noopener noreferrer">Example CSS Override</a>
    - <a href="https://docs.churnkey.co/installing-churnkey#34f724c319354088851584357c587dfe" target="_blank" rel="nofollow noopener noreferrer">CSS Classes Available</a>
  - <a href="https://docs.churnkey.co/installing-churnkey#0b10e8b130b8488da2f7ef5cdd7c8b19" target="_blank" rel="nofollow noopener noreferrer">Internationalization (i18n)</a>
    - <a href="https://docs.churnkey.co/installing-churnkey#d802272faaaf434a8c785c42c109df7f" target="_blank" rel="nofollow noopener noreferrer">I. Pre-Built Translations</a>
    - <a href="https://docs.churnkey.co/installing-churnkey#55d5f3f435fd47b59555a70e3ec0b8a7" target="_blank" rel="nofollow noopener noreferrer">II. Creating Customer Segments for Different Languages</a>
    - <a href="https://docs.churnkey.co/installing-churnkey#9f191e2697dd45cc99bd44ae87b4ab95" target="_blank" rel="nofollow noopener noreferrer">III. Overriding Built-in Buttons and Offer Text</a>

Our docs provide more complete guidance on installation

Installation Guide

Find answers and get help from Intercom Support and Community Experts

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